What You Can Expect from Us and What We Expect from You
Your Rights:
- Service Management: You can withdraw, cancel services, and make financial transactions with us at any time.
- Data Privacy: We respect your copyright rules, including attribution, adaptation, commercial or non-commercial use. We expect the same respect for our copyright rules in return.
- Communication: We will inform you of any other terms or conditions that protect you or your audience before and after the service call if needed.
Our Responsibilities:
- Customer Expectations: We manage customer expectations, including liability for information errors or website downtime.
- User Behavior: We set rules for user behavior, prohibiting unlawful actions, hate speech, bullying, promotions, spam, etc., to ensure all clients are treated respectfully and service issues are handled professionally and promptly.
- Account Management: We will disable user accounts upon your written request. If a service order requires this action, it will be detailed in the service order to ensure transparency.
- Third-Party Vendors: In rare instances where third-party vendor intervention is required to fulfill your service request, we may need to share your information. You can request that this is not done; however, this may affect the resolution time of your request.
At Seshimina Consulting, we are committed to providing exceptional service while ensuring your peace of mind throughout the process.
Updated 12/3/2024